Support Engineer at Anonymous

Job details

Support Engineer

Anonymous

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Karachi, Pakistan

No Salary Mentioned

Full-Time

Job Details

Salary

No Salary Mentioned

Job Type

Full-Time

Location

Karachi, Pakistan

Experience

to Year

Experience

Skills

Full Job Description

Layer 1 Support Engineer

Primary Contact: Act as the initial point of contact for IT assistance, resolving fundamental technical problems and responding to user enquiries.
Incident Management: Record and oversee incidents utilising IT support systems, prioritising concerns according to their severity.
Fundamental Problem-Solving: Identify and address typical IT challenges, including password resets, software installations, and connectivity concerns.
Escalation: Refer intricate problems to advanced support levels (L2/L3) when required.
Oversight: Oversee systems and applications through a range of monitoring tools to guarantee peak performance.

Location: North nazimabad

Shift: Morning

If you're interested, please share your resume at mohdalibhimani@gmail.com or WhatsApp at +92-304-2204258.