Key Responsibilities:

Salon Operations & Administration:

Oversee daily operations of hair, skin, and makeup sections.

Supervise and coordinate schedules for all salon technicians and staff.

Greet and attend to clients warmly; manage appointments and wait times.

Ensure timely service delivery and maintain high standards of client satisfaction.

Manage salon cleanliness, hygiene, and appearance at all times.

Ensure timely maintenance of equipment, tools, and salon infrastructure.

Handle laundry and salon stock efficiently.

Oversee cash/card transactions, issue receipts, and maintain accurate client records.

Ensure power backup systems (UPS/generator) are maintained and fueled regularly.

Human Resources & Staff Management:

Train, motivate, and supervise employees to ensure high performance.

Evaluate staff performance and recommend promotions or bonuses.

Conduct interviews and assist with hiring new team members

Organize team-building activities and foster brand loyalty.

Schedule shifts and approve time-off requests.

Business & Vendor Management:

Ensure profitability by managing operations within budget.

Handle inventory management and source high-quality products

Maintain vendor relationships and ensure timely payments.

Keep records of invoices, utility bills, and expenses.

Assist the Salon Director with periodic reviews and client database management.

Job Requirements:

Education & Experience:

Minimum Bachelor's degree.

Minimum 4 years of administrative or managerial experience.

Experience in salon, hospitality, or service-based industries preferred.

Skills & Competencies:

Fluent in English and Urdu (spoken & written).

Proficient in Microsoft Word and Excel.

Strong interpersonal, communication, and customer service skills.

Excellent time and task management with the ability to multitask.

Confident, mature mindset with the ability to handle pressure.

Patient, active listener, and a people-oriented personality.

Ability to maintain confidentiality and resolve conflicts diplomatically.

Knowledge of treatment steps, salon packages, and general service flow.

To apply, share your resume at hr@msezy.com