Job Overview:

A well-established international organization is seeking a highly organized and customer-focused Catering Manager to oversee catering services for private and corporate events. The ideal candidate will be responsible for managing bookings, ensuring timely deliveries, and providing a seamless customer experience.

Key Responsibilities:

• Oversee and manage all catering operations for private and corporate events.
• Handle customer inquiries, bookings, and event planning to ensure smooth execution.
• Coordinate with kitchen and logistics teams for timely food preparation and delivery.
• Maintain high standards of customer service and address any issues or complaints promptly.
• Develop and maintain strong relationships with clients to encourage repeat business.
• Ensure catering equipment, packaging, and presentation meet brand standards.
• Monitor inventory and coordinate with procurement to ensure stock availability.
• Train and manage catering staff to uphold quality and efficiency.
• Collaborate with the marketing team to promote catering services and expand the customer base.
• Maintain records of sales, expenses, and customer feedback for continuous improvement.

Requirements:

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
• 3+ years of experience in catering management, event planning, or food service.
• Strong customer service and communication skills.
• Excellent organizational and multitasking abilities.
• Experience in logistics and delivery coordination.
• Ability to handle high-pressure situations and ensure flawless event execution.
• Proficiency in MS Office and catering management software.
• Passion for food service and delivering exceptional customer experiences.

Send your resume at hr@msezy.com